Privacy Policy

Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do business at Carbone Restaurant Group Inc.. Whether on the telephone, at our Stores, on our Web site or through our Application. We believe in protecting the privacy of the personal information that we obtain for business purposes about our customers, employees, franchisees, suppliers and other entities. We strive to provide you with the best customer service in our mission to serve Fresh, Authentic, Sustainable and Tailored pizza to all customers. To us, that includes treating you fairly and with respect. Carbone Restaurant Group Inc. will take reasonable steps to protect your personal information in accordance with this privacy policy and applicable law.

WHAT IS PERSONAL INFORMATION

“Personal Information” means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.

PERSONAL INFORMATION WE COLLECT

Carbone Restaurant Group Inc. sells product through dine-in, pickup and online order systems, and in order to provide you with our product and with some of these services we collect personal information including, but not limited to, your name, email address and phone number. Payment information may be collected for the sole purpose of processing your order and receiving payment of the same. Our online ordering systems and mobile application may also offer the option for you to save your payment information under your account for fast check-out and future ordering.
Neither Carbone Restaurant Group Inc., its employees or third party partners are able to access this information.

METHODS OF COLLECTION

Carbone Restaurants Group Inc. collects personal information which you provide to it voluntarily in cases of phone orders, online orders, mobile application orders, and/or contests/giveaways through any company-run social media platforms.
Carbone Restaurants Group Inc. may obtain your personal information from third parties, such as our franchisees, or our marketing partners in order to improve your experience at one of our Carbone Coal Fired Pizza or FAST FIRED by Carbone locations.

Carbone Restaurant Group Inc. complies with this privacy policy and all applicable privacy laws in the collection, use, disclosure and protection of all personal information that it receives. Any entity with which or from whom we share personal information is required to comply with all applicable privacy laws.

USE OF PERSONAL INFORMATION

Carbone Restaurant Group Inc. uses the personal information you provide for the purposes for which it was provided, for example to process a pickup order, to respond to queries or complaints, to send you promotional information for which you signed up, to notify you that you have won a prize, contest or sweepstakes. Carbone Restaurant Group Inc. uses your Personal Information to better understand your needs, to improve our products and services, to develop processes within our restaurants and, of course, improve customer satisfaction.

Carbone Restaurant Group Inc. may use your personal information for contacting you about products and services, special offers and upcoming promotions or events offered by us, our affiliates, or our marketing partners that we think may be of interest to you for the purposes of marketing. If you prefer that we not use your personal information for direct marketing, you may opt-out of such uses by selecting the “Unsubscribe” button at the bottom of our emails, or by contacting our team directly at info@fastfired.ca.

Once you have opted out from our direct marketing, please review all applicable rules and regulations before participating in any contests, sweepstakes, surveys, promotions or services.